Q: Why should I move my site? What does website migration involve?
A: The website migration service available at Upstate Web Pros is totally free of cost and consists of transferring all your website files, databases and e–mails from your present web hosting provider to your brand–new hosting account with us. We’ll also update all the settings needed for your web sites to be fully operational on our cutting–edge cloud hosting platform.Our technicians are fully capable of moving just about any website. With years of experience in this field, they are experts in the specificities of our hosting platform, our Control Panel and all other popular Control Panels. For them, moving a custom–made application with multiple custom libraries is as easy as transferring a simple WordPress blog.
Q: How long will the web site migration process take?
A: While we cannot give you a precise time frame, because there are plenty of factors, including the physical size of the web files and databases, the physical location of the current host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will give our best to transfer your website within 48 hours, and in some cases – within 24 hours (if the website content is not large).
Q: What data will I need to give to your Website Migration Department?
A: We’ll require the login information for your current web hosting provider’s Control Panel and the web site’s name (domain name).
Q: My current web hosting account has delicate info inside. How can I trust you?
Q: How about downtime? Will my web site be unavailable?
A: While we move your web site, it will be available both in your hosting account with us and in your account with your previous web hosting provider. As soon as the transfer is over, we’ll make certain that everything is working correctly and that the integrity of your web content is not compromised prior to telling you that the migration is complete. Then we will tell you how to move the domain to your web hosting account with us and how to change the DNS records.
Q: Will my present hosting provider discover that I’m leaving them?
A: While we migrate your website content, your hosting provider won’t be aware of the transfer at all. We will not contact them in any way.
Q: Does it matter what platform my current hosting provider is using?
A: We can migrate your website from any hosting provider or any Linux–driven hosting platform provided that we can receive access to the Control Panel and there’s FTP access available.The only web sites that we are unable to migrate are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.