Many individuals who start using their first hosting account, or switch companies, normally have inquiries with regard to how certain things are executed or chance upon obstacles when setting up various things like e-mails, site settings, etc. That’s the reason why, many web hosting companies have prepared documentation with the most common questions and issues in order to help their customers receive info quickly and easily. As a result, the tech support team members can concentrate on real problems that given customers may be encountering, since the solution for the minor things will be available on the web and clients can handle them without touching base with the help desk support team. Having elaborate documentation is pretty important, particularly for new customers with no practical experience whatsoever, since the hosting service entails a vast amount of functions and lots of individuals can get confused about what action to take. A good information repository can both help you accomplish the operations that you want and discover how the hosting service functions in general.

Extensive Online Documentation in Cloud Web Hosting

All Linux cloud web hosting that we offer come with an in-depth knowledge base where you can find everything you should know with regards to your hosting account. Regardless of whether you want to set up a brand-new database, to redirect a domain name using an .htaccess config file or to set up an email address on your desktop computer or cellular phone, you can just read our help articles and all the info that you require will be there. When you visit a certain section of your Hepsia Control Panel, you can see articles that are associated with the functions that can be accessed through it. In case you would like to check the whole article list and get acquainted with all the features that Hepsia is offering, or simply to read generic info about the hosting service, you can examine the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our very best to cover any predicament that you could bump into, but if you don’t find what you are searching for, you can always touch base with us, as our support team representatives are available to you 24-7-365.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers include a comprehensive article archive where you can find any info that you may need about our hosting services or about the Hepsia hosting Control Panel that we use. We’ve created it based on the feedback that we have obtained from our customers over the years and, as a consequence, our articles tackle particular issues that you may face and suggest the most effective means of solving them, for instance receiving an HTTP 500 error message or being unable to send e-mail messages from your PC even though you have the right SMTP settings. The articles are available in each single Control Panel section and you can browse them whenever you want. They can help you boost your knowledge not only about our platform, but also about the web hosting field in general, as they feature detailed guides and general information such as what cron jobs or file access permissions are.