Support Channels

  • Video Tutorials
  • Video Training

  • Learn very easily the guidelines on how to modify a document or import a database via our collection of how to video training.

  • F.A.Q.
  • A F.A.Q. Section

  • We give you an intuitive Frequently Answered Questions section where you will find answers to the most regularly asked questions.

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  • Ticketing System
  • A Ticketing System

  • We are working round the clock to respond to your tech queries. Expect a solution within up to 60 mins after you have presented your ticket.

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Forms of Help

  • Shared Hosting Support
  • Cloud Web Hosting Help & Support

  • If you need advice managing your Linux cloud web hosting account, or need more resources for your sites, just let us know and we’ll give you the most efficient solution.

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  • VPS Hosting Support
  • VPS Servers Help And Support

  • Need some assistance managing the SolusVM admin panel? Your VPS is having problems? Just let us know, we are able to help.

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  • Dedicated Hosting Support
  • Dedicated Servers Help

  • We’ll be at your service 24/7 to help you out with any given server management procedure or to help you tweak the present set–up of your dedicated server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a team of knowledgeable technicians happy to assist you with anything at all connected with your semi-dedicated server. They are on hand 24/7 all year round.
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