1 hour ticket response
We are focused on delivering a fast and proper solution to every ticket posted by a client. Our qualified client service staff representatives will review your situation and will offer you the best solution. We offer a 1–hour response time guarantee for all customer support tickets. In reality, the average response time has proved to be 20 minutes.
A Top–Class Customer Care Service
We’ve got a team of web hosting support technicians who are ready to reply to all your requests every time you are in need of support. The majority of our client care team members have many years of experience in the Linux cloud web hosting market, which means that you can always rely on swift and in–depth answers to your inquiries.
An Intuitive Help Center Section
To help you find a quick hint on how to use a certain service, we have implemented a really user–friendly Help Center section in our Web Site Control Panel. You can search through an extensive collection of web hosting account administration articles and website administration articles, have a look at our F.A.Q. database or check out our step–by–step video tutorials.