Support Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Reply Warranty

  • Our crew of technicians will try their best to answer to your support needs within about 1 hour. If, however, the issue you have experienced needs help from the Admin =Dept,= we are going to send the ticket to the technician on duty and will post a reply to tell you.

  • Top quality support service
  • Top–quality Tech Help Service

  • Our client assistance Department will be online for you 24/7/365 to to attend to all help inquiry tickets that you send to us. We offer client help for the software packages that are pre–installed on your machine. These include our in–house made Web Site Control Panel, the chosen Operating System plus the server administration panel (based on the VPS type).

  • Intuitive help center
  • An Intuitive Help Section

  • In the Web Site Control Panel that is available completely free with the virtual server, you’ll find an informative Help zone, consisting of all you need to be aware of when working with your web pages and software packages. We have integrated a wide array of how–to reports and video tutorials that show the fundamental site administration responsibilities in an easy to read form.