A 99.9% Server Uptime
The primary advantage of developing your very own cloud web hosting platform is that you don’t have to worry about compatibility issues – you design a given set of software applications in such a manner so as to work with a defined set of hardware parts. The result is something considerably more stable and dependable, as there are less potential risks of failure. We’ve set up our cloud hosting platform using time–proven hardware components along with a significantly modified version of Security–Enhanced Linux in an attempt to create a very safe and secure home for your websites.
For this reason, with each of our Linux cloud web hosting packages we offer a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
In order to provide an exceptional web hosting service, you can scarcely rely on the default network configuration in a datacenter. We have built our own custom internal network in an effort to ensure the ultimate connection speed with the rest of the world.
And thanks to this, regardless of which datacenter facilities you select: our US located datacenter, our UK located datacenter, in our FI located datacenter, in our Eastern Europe located datacenter or our AU located datacenter, you can enjoy an assured 99.9% network uptime. And this uptime guarantee applies to all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done our best to decrease all possible risks with our cloud hosting plans and while our company offers top–class client support, there are instances when the customer simply isn’t happy with what we are offering. Or he needs to upgrade to a more robust hosting service, like a VPS server or even a dedicated server.
That is the reason why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t fully pleased, you will get a full refund.
24/7 Technical Support
We’ve meticulously handpicked each member of our 24x7 support staff to make certain that we can offer you the best client support that you can possibly get. Each of our support engineers has many years of experience dealing with hosting accounts behind his back, therefore they know what they are doing. And they’re available 24x7 – you will be able to contact them at any time and they’ll reply back to you as soon as possible.
Their average response time is less than twenty minutes, whilst with other web hosting vendors you are forced to wait for days. Besides, we offer you a 1–hour response time guarantee. No matter what happens, your queries will be answered in under 60 minutes.